Skip to main content
+800 分
学习路径

Service Cloud for Slack

Improve customer service using Service Cloud and Slack

~1 小时 45 分钟
+200 分
模块

Slack for Service

Resolve cases faster and delight customers with Slack.

~20 分钟
+200 分
模块

Swarming on Cases

Assemble an expert team to solve customer problems quickly with swarming.

~35 分钟
Swarming for Customer Success
~15 分钟
不完整
Managing a Swarm
~20 分钟
不完整
+400 分
模块

Customer Service Incident Management Basics

Track and resolve widespread service disruptions quickly.

~50 分钟
~1 小时 45 分钟