Human Skills and Change Management for the Agentic Era
Build lasting human skills — adaptability, critical thinking, communication, and change leadership — that help you succeed alongside AI agents. These skills help you turn AI outputs into trusted decisions, align your team, drive adoption, and get results.
Shift Your Mindset for the Agentic Era
Build the mindset shift you need to see AI agents as helpers, not threats, and learn why ongoing learning is now a key job skill.
Move from AI awareness to applied fluency in everyday work.
Master Human-Agent Collaboration
Learn the new skills for working with AI agents — knowing when to hand off work, when to check it, and how to mix your judgment with agent output.
Get a look at what's next in the agentic AI era.
Build Critical Thinking and Decision-Making Skills
Strengthen the judgment skills you need most once agents handle routine work — checking AI output, spotting bias, and making good calls under uncertainty.
Discover techniques to recognize and prevent data bias when using AI technologies.
Learn about ethical design and how to incorporate it into technology development.
Lead Change Through the Agentic Transition
Learn key change management skills for guiding your team through AI-driven shifts in roles and processes.
Learn how the workforce is changing in the agentic enterprise.
Develop Leadership and Supervisory Skills for Agent Teams
Build the leadership skills you need as your role shifts from doing the work yourself to guiding and checking AI agents.
See how agentic AI is changing jobs and daily work.
See how the Admin role is changing in the age of agentic AI.
Reskill and Chart Your Career Path
Find your transferable skills and new opportunities as roles change, instead of waiting for change to happen to you.
Communicate and Build Trust Through Change
Use trust, honesty, and clear communication to bring your team and stakeholders along through AI-driven change.
Learn how people and AI agents can work together well.
了解更多
查看其他 Salesforce 产品，了解它们如何帮助您创建更个性化的客户体验之旅并做出以数据为主的决策。