连接和统一
Build a complete customer view by connecting, transforming, mapping, and unifying data.
Explore and use data model objects in Data 360.
Connect, unify, query, and segment your data in Data 360.
Demonstrate your proficiency in connecting your Salesforce data in Data 360.
管理和保护
Govern and secure your data through tagging, policies, and data spaces.
了解如何利用 Data Cloud 中基于 AI 的标签与策略管理,在 Agentforce 和应用程序中实现一致的数据管理。
Manage your data effectively with tags, classifications, and policies.
Add extra security for your sensitive Data 360 data with Platform Encryption.
流程内容
Connect unstructured data, process content, and use RAG to prepare your content for AI.
Discover how search index types in Data 360 improve search accuracy.
Improve LLM responses by augmenting agents and prompts with relevant business data.
查询和细分
Query, enhance, and segment unified data to improve data-driven actions and campaigns.
Use your data effectively by creating calculated and real-time insights.
分析和预测
Expand your data's impact with tools for analytics and building predictive models.
Turn unified data into valuable insights with standard and custom reports.
Create semantic models and semantic definitions to input your data into Data 360.
Build an AI model to predict lead conversion and display results with a screen flow.
操作数据
Build personalized experiences and better agents with unified data.
Combine the power of Data 360 and Flow Builder to automate processes with external data.
Study resources for the Data Cloud Consultant exam.