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+2,200 分

学习路径

Administer Loyalty Management

Set up and configure Loyalty Management.

~3 小时 20 分钟

+400 分

模块

Loyalty Programs and Loyalty Management

Learn how loyalty programs keep customers coming back.

~20 分钟

Build Customer Loyalty

~5 分钟

Discover Loyalty Program Components

~5 分钟

Review Loyalty Solutions

~5 分钟

Explore the Types of Loyalty Programs

~5 分钟

hide隐藏 4 个单元

+500 分

模块

Salesforce Loyalty Management Basics

Create programs to attract and retain customers with incentives, rewards, and discounts.

~50 分钟

Get Started with Loyalty Management

~10 分钟

Set Up a Loyalty Program

~10 分钟

~20 分钟

Explore Actions and Processes

~5 分钟

Allow Members to View Membership Details

~5 分钟

show显示 5 个单元

+500 分

项目

Set Up a Loyalty Program

Create and manage a loyalty program to reward your customers.

~1 小时 15 分钟

Plan Your Loyalty Program

~15 分钟

Create a Loyalty Program

~15 分钟

~15 分钟

Work with Promotions

~15 分钟

Manage Program Members

~15 分钟

show显示 5 个步骤

+500 分

模块

Loyalty Rules Management and Processing

Boost member engagement with automated loyalty processes.

~35 分钟

Discover Loyalty Components

~5 分钟

Examine Decision Tables, Batch Jobs, and Data Processing Engine

~10 分钟

Explore the Accrual and Redemption Processes

~5 分钟

Review the Tier Processing and Points Expiration Processes

~10 分钟

Manage Benefits

~5 分钟

show显示 5 个单元

+300 分

模块

CRM Analytics for Loyalty Administrators

Set up CRM Analytics for Loyalty to view key metrics about programs and members.

~20 分钟

Get Started with Loyalty Analytics

~5 分钟

Prepare the Org

~5 分钟

Deploy Analytics for Loyalty

~10 分钟

show显示 3 个单元

~3 小时 20 分钟