Prerequisite: Salesforce Administrator
Administrator is a prerequisite for Experience Cloud Consultant. This trailmix only consists of topics above and beyond the Admin trailmix.
Experience Cloud Consultant Exam Overview
Exam Guide, Scheduling your Exam, Recommended Courses, and Quick Facts.
Experience Cloud Basics
Exam Weight 8%
Noções básicas do Experience Cloud
Use o Experience Cloud para se conectar com seus clientes e parceiros.
Pesquisar noções básicas sobre sites do Experience Builder
Configure os recursos de pesquisa para que os membros do site possam encontrar as informações que desejam.
Experience Cloud Site Strategy
Define your goals and create a structured plan for building your Experience Cloud site.
Sharing, Visibility, and Licensing
Exam Weight 17%
Compartilhar dados de CRM com seus parceiros
Aprenda a usar as configurações do Salesforce para compartilhar dados de CRM com parceiros de forma segura.
Segurança de dados
Controle o acesso aos dados utilizando ferramentas de segurança do tipo apontar e clicar.
Who Sees What in Experience Cloud Video series
Learn more about Experience Cloud users, and how sharing mechanisms in sites work with Salesforce sharing.
Branding, Personalization, and Content
Exam Weight 15%
Personalize Experience Cloud Sites with Audience Targeting
Build a customer account portal that's personalized for different audiences.
Noções básicas do Salesforce CMS
Crie e compartilhe conteúdo entre canais com o sistema de gerenciamento de conteúdo do Salesforce.
Criar um site do Experience Cloud com o Knowledge e o bate-papo
Use o modelo de atendimento ao cliente para criar um site com snap-ins de bate-papo e conhecimento.
Templates and Themes
Exam Weight 10%
Build a Custom Theme Layout Component for Experience Builder Sites
Customize your Experience Builder site with a theme layout component.
Lightning Bolt for Salesforce: Build Once, Then Distribute and Reuse
Trailblazer Community Documentation
User Creation and Authentication
Exam Weight 13%
Identidade para clientes focados em dispositivos móveis
Crie uma experiência de login projetada para interação móvel.
Adoption and Analytics
Exam Weight 5%
Administration, Setup and Configuration
Exam Weight 25%
Gerenciamento de relacionamento com o parceiro
Saiba como o Sales Cloud PRM pode ajudar você a alcançar suas metas de vendas de canal.
Customize Login, Self-Registration, and Password Management for Your Site
Trailblazer Community Documentation
Give Secure Access to Unauthenticated Users with the Guest User Profile
Trailblazer Community Documentation
Customization considerations, and limitations
Exam Weight 7%
Additional Preparation
Additional resources to help prepare you for certification.
Create and Manage Experience Cloud Sites (ADX271)
(Optional) Instructor-led Trailhead Academy course