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The Salesforce Certified Slack Admin Prep Course

Learn about the Salesforce Certified Slack Admin exam. Master the skills to help any organization use Slack to become more productive.

~10 min
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Workshop 1: Fundamentals

Master Slack plans, roles and admin responsibilities.

~1 h 30 min
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Workshop 2: Workspace administration

Skill up on the ins and outs of how to design your workspace(s) to meet business needs.

~1 h 30 min
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Workshop 3: Channel and user group administration

Enable better teamwork and communication via channels and user groups.

~2 h
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Workshop 4: User lifecycle management

Manage your users' lifecycle in Slack. Make timely, effective choices about user authentication, provisioning, and deactivation.

~2 h
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Workshop 5: App administration

Review and install apps, identify and optimize workflows for your team, and set up an app approval process.

~2 h 30 min
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Workshop 6: Security

Explore three pillars of Slack's product security features: identity and device management, data protection and information governance.

~1 h 30 min
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Workshop 7: Enabling Slack success

Learn ways to empower your company to drive success with Slack.

~1 h 30 min
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Practice taking the exam

Practice a few of the questions from the course in one sitting. Review certification next steps.

~15 min