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Tarefa

Welcome to Your Learning Path

Before you get started, click the “follow” button on this Trailmix so you can easily find new content as it’s added here.

+1.100 pontos
Módulo

Noções básicas do Field Service

Saiba mais sobre o Field Service e configure os territórios de serviço.

~1 h 15 min
+400 pontos
Módulo

Field Service Optimization

Maximize your schedule to get more work done, faster.

~1 h
+1.200 pontos
Módulo

Field Service Scheduling

Manage your schedule to maximize customer satisfaction and field service productivity.

~1 h 5 min
+200 pontos
Módulo

Salesforce Maps Basics

Learn how to visualize and optimize your location data with Salesforce Maps.

~15 min
+400 pontos
Módulo

Field Service Mobile

Connect mobile workers to your field service organization with this all-in-one mobile app

~1 h 10 min
+1.300 pontos
Módulo

Field Service Dispatcher Console for Dispatchers

Use the dispatcher console to manage appointments, schedules, service resources, and maps.

~1 h 30 min
Link

What is Field Service Management

Learn how to connect your teams, optimize operations, and amaze customers.

+500 pontos
Módulo

Coaching & Feedback

Get practical tools and guidance on coaching your team.

~1 h 40 min
Link

How to Recruit and Retain Field Service Talent in Utilities

Find out how to appeal to the teams you need and keep them.

Link

Upsell and Cross-Sell With Field Service

With the right technology and training, your field service team is well-poised to promote everything from upgrades to new products.

Link

3 Ways to Amplify the Strategic Role of Field Service Today

New insights reveal how organizations are accelerating the strategic role of field service management.