Tarefa
Welcome to Your Learning Path
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Service Career Path
Check out the Service Career Path and learn the skills you'll need to pave your way in the service industry.
+400 pontos
Módulo
Culture of Feedback
Discover strategies and tools to help you establish a culture of feedback at your company.
~1 h 20 min
+400 pontos
Módulo
Customer Retention for Managers
Learn how to coach agents effectively and create your dream service workforce.
~30 min
+400 pontos
~1 h 20 min
+1.600 pontos
Módulo
Service Cloud Agent Productivity
Permita que seus agentes trabalhem mais rapidamente e com mais eficiência no console de serviço.
~1 h 30 min