Trailmix 1 Video Walkthrough
This video will give you a quick walkthrough of the concepts you'll learn in this trailmix.
Section 1: Learn about Trailhead
In this section, you'll learn about Trailhead and how to find your way around it.
Gerenciamento do Trailhead Playground
Crie organizações práticas, pratique suas habilidades no Salesforce e conclua os desafios Trailhead.
Section 2: Salesforce Basics
In this section, you'll learn about Salesforce CRM, discover its use cases and get introduced to the Salesforce Platform.
What is Salesforce?
What exactly does Salesforce do? What is a CRM? In this video, learn about the “Who?, What?, How?, and Why?” of Salesforce.
What Is Salesforce Customer 360?
Learn about the suite of tools that Salesforce offers to help businesses get a single, shared view of their customers.
Salesforce 101
Saiba como conectar-se com seus clientes de uma maneira totalmente nova com o Salesforce.
Salesforce CRM
Saiba como usar o software de gerenciamento de relacionamento com o cliente (CRM) para fazer seu negócio crescer.
Noções básicas da Salesforce Platform
Conheça a plataforma, navegue pelos casos de uso e crie funções personalizadas.
Section 3: Data Modeling
In this section, you'll learn how to create a data model and load data in Salesforce
Section 4: Super Project - Part 1 of 3
Practice hands-on with a project. This is part of a longer set of related projects which will continue in upcoming trailmixes.
Criar um modelo de dados para um aplicativo de recrutamento
Personalize um aplicativo usando cliques, não código, para facilitar o acesso de seus recrutadores a dados essenciais.
Section 5: Intro to Agentforce
In this section, you'll learn about Agentforce - our new autonomous conversational AI assistant powered by Generative AI.
Componentes-chave do Agentforce: início rápido
Saiba como os agentes de IA usam LLMs e contexto para ajudar clientes e agentes humanos.
Start your Trailmix 2: Customize Salesforce with Clicks
Congratulations on finishing your first trailmix. Blaze your next trail!