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+400 pontos
Módulo

Modelagem de dados do Financial Services Cloud

Estruture os dados de seus serviços financeiros com objetos, campos e relacionamentos.

~25 min
+200 pontos
Módulo

Financial Services Cloud para usuários

Aprenda as noções básicas de como trabalhar no Financial Services Cloud e veja a sua produtividade aumentar.

~25 min
+2,200 pontos
Trilha

Aprender a trabalhar no Financial Services Cloud

Obtenha uma visão abrangente de seus clientes de serviços financeiros para poder atender melhor às necessidades deles.

~2 h 10 min
+3,500 pontos
Trilha

Connect with Customers Using Financial Services Cloud

Use Financial Service Cloud features to collaborate with your customers.

~7 h 35 min
+200 pontos
Módulo

Record Rollups in Financial Services Cloud

Help financial advisors and wealth managers gain a holistic view of client portfolios.

~25 min
+300 pontos
Módulo

Interaction Summaries in Financial Services Cloud

Use Interaction Summaries to capture and share structured meeting notes.

~50 min
+400 pontos
Módulo

Planos de ação no Financial Services Cloud para administradores

Configure planos de ação para apresentar experiências de interação entre clientes consistentes e em conformidade.

~55 min
+400 pontos
Módulo

Action Plans for Financial Advisors in Financial Services Cloud

Use Action Plans to boost team collaboration and productivity.

~1 h
+200 pontos
Módulo

Sites do Experience Cloud no Financial Services Cloud

Saiba mais sobre os sites do Experience Cloud, habilite-os em sua organização e crie seu primeiro site.

~30 min
+500 pontos
Módulo

Mortgage Mastery with Financial Services Cloud

Deliver connected customer experiences with mortgages in Financial Services Cloud.

~35 min
+2.000 pontos
Módulo

Gerenciamento de clientes com o Financial Services Cloud

Compreenda as famílias, gerencie contas e rastreie interações com seus clientes.

~1 h 45 min
+400 pontos
Módulo

Recomendações inteligentes e pontuação com Financial Services Cloud

Priorize relacionamentos em linhas de negócios com o gerenciamento de recomendações.

~1 h 15 min
+500 pontos
Módulo

Branch Management in Financial Services Cloud

Manage your branches and track their performance with Branch Management.

~1 h 5 min
+1,900 pontos
Trilha

Inspirar a fidelização do cliente com o Financial Services Cloud

Descubra como o Financial Services Cloud o ajuda a oferecer gerenciamento de fortunas personalizado.

~4 h
+400 pontos
Módulo

Disclosures and Consent Management in Financial Services Cloud

Capture, manage, and track consent to deepen customer trust.

~50 min
+200 pontos
Módulo

Preparação para o lançamento do Financial Services Cloud

Aprenda sobre o ciclo de lançamentos do Salesforce e como preparar sua organização para um novo lançamento.

~30 min
+300 pontos
Módulo

Financial Deal Management in Financial Services Cloud

Manage the entire lifecycle of a financial deal with compliant role-based sharing.

~35 min
+600 pontos
Módulo

Insurance for Financial Services Cloud Admin Essentials

Deliver connected customer experiences with the insurance platform.

~1 h 30 min
+1,500 pontos
Trilha

Deliver Personalized Insurance Service with Financial Services Cloud

Manage, track, and automate customer interactions with Financial Services Cloud

~3 h 30 min
+400 pontos
Módulo

Insurance for Financial Services Cloud Admin Advanced Features

Optimize your Insurance for Financial Services Cloud setup with advanced configurations.

~1 h 15 min
+400 pontos
Módulo

Compliant Data Sharing in Financial Services Cloud

Share confidential client data in a secure and compliant manner.

~1 h 10 min
+400 pontos
Módulo

CRM Analytics Administration for Financial Services Cloud

Use intelligent insights to help your clients meet their financial goals.

~50 min
+300 pontos
Módulo

Service Process Studio for Financial Services

Design and launch seamless service processes to deliver great customer service.

~40 min
+300 pontos
Módulo

Actionable Segmentation for Financial Services Cloud

Segment customer profiles and design personalized outreach programs.

~40 min
+9.500 pontos
Superbadge

Financial Services Cloud Specialist

Demonstrate your mastery of FSC fundamentals through implementation configuration.

~10 h