SFDC Admin Group, Miami

Hello!

My company, Addigy, is hiring for a "Salesforce Billing Analyst" and although we envision the role is very finance focused, I felt fitting to post here as we're really looking for someone who has used Salesforce before and we would love to have someone that has gotten into SFDC administration aspects. We use a custom quote to cash process within Salesforce, along with another tool (SaaSOptics) which is tightly integrated into our Salesforce org. 

This probably isn't going to be a good fit for the experienced SFDC admins here, but this may be something good for someone who is more on the finance side and wants to work/focus more on the Salesforce platform, especially on the back-office / quoting / finance side.  

We're growing fast and in a really exciting industry with tons of potential (Apple Device Management). We're headquartered in Miami and that is the preference for where this position will sit. 

Here is the posting (Salesforce Billing Analyst):

https://addigy.bamboohr.com/jobs/view.php?id=45

Let me know if you have any questions.

-Jack 

Hi everyone, 

I thought I would share a great event we have coming up that features your peers! 

On February 25th from 1:00-2:15PM EST, OwnBackup is hosting a live Q&A with Salesforce experts from IHG, Flowserve, Medtronic and Mauser. 

Our Panelists:

• Todd Stalter, Director, Global Salesforce Center of Excellence, IHG

• Matthew McGarry, Senior Principal Salesforce Technologist, Medtronic

• Carmen Nixon, IT CRM Manager, Flowserve

• Nancy Jacobs, Sr. Salesforce Business Analyst, Mauser

What you will learn:

• Why salesforce is critical to each organization

• Current priorities and projects that panelists are excited about

• 2020 curveballs and how their companies have adapted

• Partnership considerations when evaluating a Salesforce data recovery and sandbox seeding platform

• How OwnBackup drives efficiencies to protect their Salesforce investment

Following the panel, we will open the floor for questions. In this new virtual world, we hope this will be a beneficial way to make connections and spark knowledge sharing.

OwnBackup will provide send you a $15 DoorDash gift card to enjoy a snack or lunch while supporting the restaurants local to you as they are impacted by the COVID-19 pandemic. 

All attendees will be entered to win a $300 Airbnb Experience and two copies of Salesforce Architect’s Handbook: A Comprehensive, End-to-end Solutions Guide.

Please email me at megan@ownbackup.com with any questions or if you would like to receive the invite. 

Kind regards,

Megan

I am attempting to raise awareness about a specific end of life feature that I believe impacts more Customers than Salesforce Product Team believes. If you are using Service Cloud, and specifically Email-To-Case, please READ THIS!

Salesforce announced with the Winter release the introduction of a new feature to prevent case duplication. The feature will be using the "email coded header" to determine if there is already an existing case to link to versus creating a new one altogether. This is a great improvement over the current logic and there is absolutely no disagreement there. This feature is needed.

However, in introducing this feature, Salesforce has also announced the end of life for the case thread id, stating that the new functionality will adequately replace the need for a case thread id. What does this mean for you? Well, if you currently run an org that has built endless case email automation and were leveraging the case thread id as your means to control where that email goes (back to original case instead of creating new), you are now scrambling to find alternate solutions before they officially turn this off.

For those taking advantage of this current thread id functionality, it is not difficult to see that Salesforce is now introducing a huge product gap. There is absolutely a need for something that can steer an email reply back into a case.

I am doing my best to raise this awareness to Salesforce, but I unfortunately cannot do this alone. I am asking for a moment of your time (especially if this impacts you), to upvote and comment on this idea: https://trailblazer.salesforce.com/ideaView?id=0874V0000015Jh2QAE

Appreciate your time, and hoping we can drive some change before it is too late!