Hi all, I need Sys Admin help in a big way. I enabled "Person Accounts". We are a small overseas NGO that doesn't use accounts, and this seemed the best way to not have to deal with accounts anymore.
Then I loaded up all the org's contacts under my login, launched the app, and no one can see any contacts. They can only see "My Contacts" (namely zero contacts), since I guess the contacts are all "mine". Users (even other SysAdmins) don't even have the option of "All Contacts" in their List Views, the little arrow on the tab does not contain "All", only "My", and any List View has the filter of "My Contacts" hard-coded and this cannot be removed.
I have fiddled with Sharing Settings, I set accounts to "Public Read/Write", and Contacts to "Controlled by Parent", so far no matter what I do, no one can see any of the contacts I loaded, not even other Sys Admins. I can't believe this, why is this so hard? Please help!
I found it. Paid a consultant on fiverr who spotted it immediately, it was this "Intelligence View" thing to the upper right of the list views, which was the default. Switched that to List View, and now all the contacts are visible. It had nothing to do with permissions, person accounts, profiles, anything like that. Wow! Now to disable/disappear this not-so-Intelligent View button..