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HI. I am a bit new to Salesforce Automation Flows. Yay for me getting into it :) Great to be here!

 

Quick question, and I apologise if this is not new to the community, We have a Flow that does a Jira Create Issue action ... we select the Jira Project/space and the relevant Issue/Work item type and want to set the fields ... but there are some fields that do not appear to populate. Eg the Summary field is missing and cant be set in the flow and it is required in Jira. I saw the Jira Create Issue Meta via the API and the front end and the summary is in there ... but Salesforce Flow just doesnt allow me to set it.  I clicked Refresh next to "Set Input Values for the Selected Action" and Select Fields and Refresh Fields in the "Manage Jira OAuth Fields" modal but it just cannot find the field. I am noticing this for some other fields and other projects and issue types too. Please advise? Thanks in advance. Yatish

7 respostas
  1. 17 de ago., 17:16

    Hi, 

     

    On dynamic values in the request body: once the HTTP Callout action is set up (from the steps above), Flow gives you input parameters for each field you define in the schema, so instead of hardcoding "summary": "Issue created from Salesforce Flow", you'd map that input parameter to a Flow variable like {!$Record.Subject} or whatever field you want to pass in. Same for reporter, customfield_10104, etc., each becomes its own mappable input on the Action element, you don't write the JSON with merge syntax directly, Flow handles the substitution for you through the input mapping screen. 

     

    For Priority → custom field value mapping specifically (like your customfield_10214 example), you'd handle that translation before the HTTP Callout, using a Decision element or an Assignment with a formula, to convert {!$Record.Priority} into whatever value Jira expects, then pass that resolved value into the callout's input. 

     

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