My team has been testing out some Tableau Next features in an SDO and has been looking at the out of the box Individual Engagement Dashboard. We're having issues with null campaign and asset names, and because we're locked out of editing the dashboard, its component and the semantic model that it's built on, it's incredibly hard to troubleshoot the problem. The dashboard looks like this:
The Campaign DMO is populated and the Bulk Message Union logical view has Campaign IDs in it which map to the Campaign DMO, so they appear connected properly. I have no idea what the asset name is even meant to reference.
Can anyone please give any suggestions on how to troubleshoot this or why there would be nulls here if you've experienced this issue before? It would be enormously helpful.
#Tableau Next
@James Jeeves That dashboard and its semantic model are managed in the SDO, so you won't be able to open them and fix the join. A populated Campaign DMO doesn't mean the viz is reading that name.
The nulls show up when the engagement row's key doesn't match the record the model uses for the name. Asset name here is the marketing content, the email or message, not a file. Check that those rows point at a campaign and an asset that actually have names. If you need a different join, build your own semantic model and dashboard. The packaged one stays locked.
