Hi @Iman's Webinars - Any thoughts on a webinar on Knowledge and how it works today with all the recent enhancements and AI opportunities to incorporate into your service channels? Thanks
Hi @Pearl Lee
, sorry for the delay, I was on PTO with the family and just got back today.
Here's the link to the demo.This video platform we use requires you to fill-out a form, much like registering for one of my webinars before you can see the content. It's a bit of a hassle, I know, sorry, it's how my team tracks performance / gets credit for our work. So I hope you don't mind filling it out.
That being said, all of my new content is going to be similarly gated. You can't access it directly, yourself. The full library of videos isn't public. But... now that you bring it up... maybe we SHOULD find a way to give everyone here access to all my videos.
But as of today:
- You can ask here about a topic and if I have a video, I can post/share the link.
- You can ask your Account Executive to search the "Consensus Library" for Iman's videos and they should be able to share them with you. If your AE sends the link, they can generate a custom link just for you, so you won't need to fill out a form, you just click the link and watch the video.
But... now that you got me thinking about it, I *do* think we should find a way to post my new content here... why not!? I had always considered this group just for my "webinars" and treated my "videos" as something separate... but I can see why it'd be great to share here too.
Thanks for the idea!
(I can't believe I hadn't thought of this sooner...don't tell anyone, it's embarrassing. haha.)
I'll talk to the Consensus team and see how quickly I can get stuff posted here for all of you.
