Hello guys,
I would like to understand why some of the opportunities do not get triggered in the flow I attached. We have the assignment managed package and in order to trigger it, we need to update the round robin field to True. However, I have found out that there are some occasions when opportunities do not get updated even though fitting the criteria. I also tried to debug the flow with some of those non-triggered opportunities and they were successfully updated. Do you suggest to update a flow to not to miss out on any inserted records to Salesforce?
Thanks in advance.
@Andreas Bruchwitz I did some digging into the documentation and the field leadassist__Use_Round_Robin__c is not a boolean. The value can be FALSE or TRUE indeed.
@Jan Mensik Perhaps this might help: https://www.plauti.com/support/sf-srr-general-configuration/trigger-superroundrobin-to-process-records-on-update?from_search=167135657
