Navigate to the Sales Console App
- Click Setup () and select Setup.
- In the Quick Find box, enter in-app, and then select In-App Guidance.
- Click Add. The In-App Guidance Builder opens in a new tab.
- Click the App Launcher (), enter sales, and then select Sales Console.
- In the builder bar (above the Home page), click Add. A side panel opens so you can specify the prompt’s details.
Create a Targeted Prompt
- Select Single Prompt and then click Next.
- For Prompt Type, select Targeted Prompt.
So basically i am following step 1 "Select Single Prompt and then click Next" and after that nothing is showing up for "For Prompt Type, select Targeted Prompt".