FavoritosLena Wong publicou em Workforce Management for Field Service (Originalmente perguntado por Lena Wong)26 de mar. de 2024, 11:24Lena WongWhich is best practice when it comes for technicians to fill in their time sheets? what is possible in Salesforce Field Service?Hi all,I see the related list Time Sheets directly in Service Resource page layout, so when you are creating a Time Sheet record, you can only see a lookup to Service Resource. To me, that is not enough as information if I am a technician and I want to create a time sheet, so a time sheet related to which work I did?. That is the information I am missing in the Time Sheet page layout.I think, I time sheet can be related either to a service appointment or to a work order.What is best practice at the end? Mostrar maisAdicionar um comentárioEscrever um comentário...NegritoItálicoSublinhadoTachadoLista com marcadoresLista numeradaAdicionar linkBloco de códigosInserir imagemAnexar arquivosURL do linkCancelarSalvar0/9000Responder
Lena WongWhich is best practice when it comes for technicians to fill in their time sheets? what is possible in Salesforce Field Service?Hi all,I see the related list Time Sheets directly in Service Resource page layout, so when you are creating a Time Sheet record, you can only see a lookup to Service Resource. To me, that is not enough as information if I am a technician and I want to create a time sheet, so a time sheet related to which work I did?. That is the information I am missing in the Time Sheet page layout.I think, I time sheet can be related either to a service appointment or to a work order.What is best practice at the end? Mostrar mais