How to find the difference in values on a single field in reports?
I have been struggling to get to make a formula that will count the difference in a single field.
For example, I want to count the difference of inbound tickets between this week and last week in a single report.
I was able to easily enough get two weeks of data with filters but found it problematic trying to get the difference between the two.
I used a stock formula from SF and decided to attribute a -1 value to this week and a +1 value to last week.
The count worked as a sum and did exactly what I hoped for which I was not able to achieve through Summary Formula.
I hope this helps someone in the future as I struggled to find anything like this.
IF ( CEILING( (DATEVALUE(CREATED_DATEONLY) - DATE(YEAR(DATEVALUE(CREATED_DATEONLY)), 1, 1) + 1) / 7 ) = CEILING( (DATEVALUE(NOW()) - DATE(YEAR(DATEVALUE(NOW())), 1, 1) + 1) / 7 ), -1, +1)
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