How can I make picklist value only available for flow but not for user manual update? I have a value called as "Phishing" for the case reason field but I do not want user to manually updating this value. I update this value from screen flow when user click button "Phishing". Thank you, Mit
Eric Praud (Activ8 Solar Energies) 
Forum Ambassador
Hi Mit,
Then I would create a record type on Cases and remove this Phishing value on Case Reason from the record type. Users will therefore be able to use other values on the picklist itself.
Now, your screenflow should still be able to update the Case Reason to Phishing. One thing, your screenflow may need to run in system context instead of user context (in the flow, click on the gear icon -top left> Show Advanced> How to run the flow> System Context with/without sharing)
