I'm trying to reduce data storage, since Email Message seems to be the culprit. I'm trying to use data loader to delete the email messages. I tried 1 row of data to test and received an error message - An unknown exception has occurred. Thanks.

Question

I'm trying to reduce data storage, since Email Message seems to be the culprit. I'm trying to use data loader to delete the email messages. I tried 1  row of data to test and received an error message - An unknown exception has occurred.  Thanks.

Sandhya Reddy Kasarla · Answer

Hi Nyota Peek, Try to disable Bulk API in Dataloader and see if that works. Please refer below link to configure Dataloader. https://help.salesforce.com/apex/HTViewHelpDoc?id=configuring_the_data_loader.htm&language=en_US⌗configuring_the_data_loader   To know the behaviour of Dataloader, please refer link below https://help.salesforce.com/apex/HTViewHelpDoc?id=loader_using_bulk_api.htm&language=en   For a similar discussion, please refer below the post. https://success.salesforce.com/answers?id=90630000000CzvwAAC   Hope this helps you! Please accept my solution as Best Answer if my reply was helpful. It will make it available for other as the proper solution.    Thanks and Regards Sandhya ​

I'm trying to reduce data storage, since Email Message seems to be the culprit. I'm trying to use data loader to delete the email messages. I tried 1 row of data to test and received an error message - An unknown exception has occurred. Thanks.

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