Issue while installing API Community Manager Mulesoft to salesforce Org

Question

Hello Everyone,

I am having issue while installing API community manager. when i click on external data source and try to valiadte anypoint then it is showing below mention error.

You don't have permission to view this external data. Update your credentials, or contact your administrator for help with authentication settings. Error received from the external system: 401salesforce for QA instance.

however it works fine for UAT instanse using same steps.

So i am not sure either issue is on salesforce end or mulesoft.

Could anybody help me out to resolve this issue.

Shirisha Pathuri · Answer

Hi Nisha,

Can you please enable the access for the external data resource to avoid the error by following the below article:

https://help.salesforce.com/articleView?id=external_permsets_profiles.htm&type=5

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future.

Warm Regards,

Shirisha Pathuri

Issue while installing API Community Manager Mulesoft to salesforce Org

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