2 respostas
Hi SridharFirst please can you go in the Object Manager (from Quick Fund) then click on Account object now go to Button,Links and Actions. Now you can check if you can see the View Account Hierarchy (as below image) or not? Now If you are not able to see this then please raise a incident with Salesforce. (Idially if your production is in Spring 17 then you should see this). Because this features has been included in Spring'17 release.If you can see View Account Hierarchy please go through below steps:1. Go to the Account Layout (check it out your layout name maybe you rename the Account Layout ) and click on the respective Account layout.2. You can see something like below layout properties
3. Click on Salesforce1 and Lightning Experience (left hand side of Layoutproperties) then you can get the Salesforce1 and Lightning Experince Action.4. Overide that actions and drag the View Account Hieracrhy from Layout properties (you can also drag other actions if you need) to Salesforce1 and Lightning Experince Action. 5. Save it.Now go to the Account details and check if you can see it or not.Please let me know it is working or not.Happy Lightning learning :)
