Hello Everyone,
Just want to ask why in messaging session from inactive to waiting to active status, change the related record case subject field gets updated from being populated to blank? why this happens?
4 respostas
thanks for responding to my question, but this is now solved i just add a decision element to check if case already exist in messaging session and if exist just do nothing, to answer the question its a messaging for web only and I'm not observing the case
