Omni History of users that are not available

Question

Hi. Do you know if i can get a report or if in the omni supervisor app i can see the Activity of an agent over the day or the week?

sakshi nagpal · Accepted Answer

check this-: https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000A7Vd5SAF  Also check this-: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000G0yalUAB

ff ds · Answer

Texas Roadhouse Drinks Menu  featuring soft drinks, iced tea, lemonade, coffee, beer, wine, margaritas and cocktails. Great prices!  https://foodsfork.com

Omni History of users that are not available

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