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Error in OKTA: Could not verify the Salesforce administrator credentials; please confirm that these are set correctly.

 

After following these instructions I keep getting the above error when trying to connect OKTA provisioning to Salesforce: https://help.okta.com/en/prod/Content/Topics/Provisioning/Salesforce/sfdc-configure-provisioning-REST.htm

 

Has anyone else experienced this or have any troubleshooting steps?

 

Thanks

1 resposta
  1. 23 de mar. de 2022, 01:58

    Are you sure you're entering the Salesforce credentials correctly for the service account? Does it have Sys Admin or equivalent permissions? May also want to check it's an API user and not enrolled in MFA.

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