Hi all. I would like to understand which hotel chain companies use Salesforce as their CRM? Thank you in advance, Catherine
7 respostas
I am a long time Hospitality veteran. I know of the following companies that use SF: Choice, Marriott, IHG, Sonesta, Lowes, Hilton, Omni...just about all of the major hotels use it in one respect or another, mostly as a sales and marketing tool, but some use it for loyalty and operations.