I have an account that my co-worker can't access. When she attempts to log in, s
#Nonprofit he is asked for her 2-step authenticator code. When she requests it to be emailed to her, she gets the email and the code, but there is no place to paste the code. How can we get her logged in?
3 respostas
Hello,
If you disconnect the Salesforce Authenicator App then at next login the system will either fallback to a Emailed code or will force the user to re-enrol (depending on your settings).
Thanks, Tom
