Hello Everybody today studying for my salesforce admin exam I was testing the access options in the role Hierarchy setup page, and after some attempts I realized that they don't seem to be working. Is it something that I'm doing wrong? or actually this options aren't working anymore and you can only
#Role Hierarchycontrol the level of access in the hierarchy through profiles.
4 respostas
@Edinson Moreno Make sure the profile in question does not have View All Data/Modify All granted or through any permission set for the user in question. As per the above screenshots, the user should be able to see the cases he/she owns and nothing else.