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Associates in our org have a use case where they would like to attach a PDF of a Knowledge Lightning Article to a case.  Although this can be done in Classic, I'm not finding a way for it to work in Lighting?  Any suggestions?

 

#Service Cloud

2 respostas
  1. 29 de out. de 2021, 19:39

    Hello,

     

    Just checking in to see if you needed any more help with this?

     

    Thanks, Tom

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