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Topics#Nonprofit Success PackPergunta de Eric Pohlabel
Eric Pohlabel (EAC2 Consulting) perguntou em #Nonprofit Success Pack
23 de mar. de 2020, 19:16

Household address not updating Contacts for some accounts

When updating the default address on a Household account, the Mailing Address for the related Contacts is update as well. This works for most accounts...but I have identified a few that aren't working and I can't figure out why or how they are different from the accounts which work as expected.
9 respostas
  1. Ethan Polson (Philadelphia Zoo)
    18 de set., 18:05

    @Eric Pohlabel @Ankur Jain

     Hello from the future. Did you figure this out? I was running into a similar situation and discovered that somehow the seasonal address fields had been set to use an old address for month 1 to month 12, and all days. When I updated those fields to be empty the addresses updated everywhere else as expected.   

    Not sure if this is the same situation, but I felt the need to share after spending some time searching through trailhead for similar issues.  

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