Hi! After setting up the cadences we would like to have one or two cadences which are hidden for the sales-team and only viewable by the sales-manager. The next problem is that these cadences have to be linked. An example: a sales-agent has a lead and calls/emails the customer-to-be but cant reach him. After all steps in the designated path the lead enters automatically the cadence of the sales-manager. This lead souldnt be in the sales-agent´s workqueue anymore. Does anyone have a solution?
Thanks in advance!
@Emilia Wy I would suggest using Sales Cadence Folders. You can create a "Sales Manager" Sales Cadence folder and keep those 2 cadences in there. Share that folder only with your managers. Since the other agents won't have access to these sales cadences they won't be able to add those dead leads. So you can either make sure Sales Managers assign those leads to the sales cadences. Or setup automation that adds leads to those sales cadences. You could use your lead stages as a trigger possible. H&T article for automating adding to sales cadences
