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I know the action and OmniChannel flow type are still in beta, but has anyone had issues with the action in deployed flows? I'm running into an issue where the action works and creates a PSR in my dev environment, but whenever I move it to another environment with either change sets or a third party tool, the Route Work action fails. I've even tried removing the action from the flow, then adding it in the other environment after the fact.

 

If I manually rebuild the flow in another environment, the action works correctly. The debug log is returning the generic "This Route Work invocable action did not create a valid Pending Service Routing." error, even though the result returns "InvocableActionResult [actionName=routeWork, isSuccess=true, errors=null, outputValues=null]"

 

#Automation@Salesforce Flow Automation

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