I'm new to Commerce Cloud, so, please forgive me if I'm not explaining this correctly.
I am working to set up triggered emails for my company. I did find the reusable 'content' email files (ex. order confirmation, order ship updates, etc). But, I'm trying to figure out how to build a branded header/footer template that can be used for ALL of those content emails. ('rendering template'?)
So far, the information I'm locating points to needing SF Order Management for building the email template. (Which, we have).
Is that correct? Or, am I missing something in SFCC that would allow me to build the HTML email template that can be used with all triggered or marketing emails sent from SFCC?
#B2C Commerce Cloud #Commerce Cloud #B2C Commerce #SFRA
Thank you in advance for any advice.
It is possible to send emails with Salesforce Commerce Cloud, though (in my opinion) not recommended as it is hard to maintain and test templates that have to support multiple mail clients.
