4 respostas
Eric Praud (Activ8 Solar Energies) 
Forum Ambassador
Hi,
You could create a workflow rules on cases that would trigger on creation only.
Your criteria could be (please change the originas as needed):
AND(ISBLANK(Subject), CASE(Origin,"Email",1,"Web",1,0)=1)
You then add a field update as an immediate action with this formula (including quotation marks):
"No Subject"
Make sure you activate the rule
