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I have succeeded in adding the Log a Call button to Accounts, Leads and Opportunities, but while I've added it to Contacts, it won't show up on Contact records.  Note there are no record types in Tasks so that isn't the problem.  I've checked lots of posts and youtube videos and checked everything to no avail.  Any advice?  Thank you.
1 resposta
  1. 25 de set. de 2020, 21:06
    Ah, I figured it out.  I had to refresh my browser window.  I had navigated around to various objects/tabs and settings, but kept coming back to the same Contact record to look for the Log a Call button.  The button wouldn't show, but when I checked a different Contact, there it was.  Went back to the original Contact and it was gone.  A browser refresh revealed the button.

     

    So if you've tried all else, remember to check different records in your object and/or refresh your browser window.
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