I have been scouring Setup for the Public checkbox field:
Where is this field? It's nowhere to be found among the standard and custom fields.
8 respostas
If you edit those existing workflows, there's a field called "Published" that you can access on the case comment object. This is the "Public" flag - the name is misleading since it's different than you see in the UI, but you can also confirm that in the API docs for CaseComment: https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_objects_casecomment.htm