I am trying to create a workflow using process builder to set address fields on the Opportunity on create or edit:
There are three address field blocks on the Opp:
1. Bill-To
2. Ship-To
3. Install-To
Always set the Bill-To address block from the Opp Account's bill-to
If Ship-To is blank, set Ship-To address block from the Opp Account's ship-to fields
If Ship-To Name contains an ID, set Ship-To address blcok from the Ship-To ID's Ship-To fields
My Opp Bill To address fields are updating, but I run into a flow error as follows when the flow evaluates the Ship-To criteria:
********************************
Error element myDecision2 (FlowDecision).
The flow failed to access the value for myVariable_current.Ship_To_Account__r.Id because it hasn't been set or assigned.
Flow Details
Flow Name: Update_Opp_Address_Fields
Type: Record Change Process
Version: 11
Status: Active
Org: Lightspeed Technologies (00D3F000000CywC)
Flow Interview Details
Interview Label: Update_Opp_Address_Fields-11_InterviewLabel
Current User: Kim Ky-Zuccolo (00541000005RA9Z)
Start time: 8/27/2018 2:35 PM
Duration: 0 seconds
How the Interview Started
Kim Ky-Zuccolo (00541000005RA9Z) started the flow interview.
Some of this flow's variables were set when the interview started.
myVariable_old = null
myVariable_current = 0063F00000CBIGYQA5
ASSIGNMENT: myVariable_waitStartTimeAssignment
{!myVariable_waitStartTimeVariable} Equals {!$Flow.CurrentDateTime}
Result
{!myVariable_waitStartTimeVariable} = "8/27/2018 2:35 PM"
DECISION: myDecision
Executed this outcome: myRule_1
Outcome conditions: and
1. {!formula_myRule_1} (true) Equals true
Logic: All conditions must be true (AND)
RECORD UPDATE: myRule_1_A1
Find all Opportunity records where:
Id Equals {!myVariable_current.Id} (0063F00000CBIGYQA5)
Update the records’ field values.
Bill_To_Account__c = {!myVariable_current.Account.Id} (0013F00000BCMCWQA5)
Bill_To_City__c = {!myVariable_current.Account.BillingCity} (SEATTLE)
Bill_To_Country__c = {!myVariable_current.Account.BillingCountry} (UNITED STATES)
Bill_To_State__c = {!myVariable_current.Account.BillingState} (WA)
Bill_To_Street__c = {!myVariable_current.Account.BillingStreet} (800 DUCK POND WAY)
Bill_To_Zip__c = {!myVariable_current.Account.BillingPostalCode} (98201)
Result
All records that meet the filter criteria are ready to be updated when the next Screen or Wait element is executed or when the interview finishes.
Any help would be appreciated.
Thank you,
KIm
4 respostas
Hi Kim,
Does the Account record that you are pulling value from always has a Ship To address? YOu might need to add a criteria to make sure when your process is referring the Account Billing address info, the Account always has theBillling Address otherwise it will throw you error. Can you please post some screenshots of your PB here?
