when we create lead from lead object there is compony field is mandatory to fill but while creating lead from web there is compony field is not mandatory why?

Question

when we create lead from lead object there is compony field  is mandatory to fill but while creating lead from web there is compony field is not mandatory why?

Tom Bassett · Accepted Answer

Hello Shrikant,

If you are creating a Lead from within Salesforce you are using the Salesforce UI which is used to display fields in a particular format and additionally made fields required etc.

If you are creating a Lead from a website you are using HTML to have the user supply details using a web form which is then inserted into the Lead. If you are using web-to-lead Salesforce have added a safety net whereby if the company is not populated the system will set this as 'not provided' automatically.

https://help.salesforce.com/articleView?id=000328926&type=1&mode=1

If you want to make the field required on your form you'd need to adjust the HTML accordingly to support that.

Thanks, Tom

when we create lead from lead object there is compony field is mandatory to fill but while creating lead from web there is compony field is not mandatory why?

Sales And Marketing

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