Hundreds of cases getting created Automatically after i have added forwarding email address in Gmail forwarding settings for "case Auto-response rule"

Question

Hi All, I have created an Case-auto-response rule and in that Reply Email address box i have added an email (Gmail). In that Gmailn Address i have made a setting of email forwarding to the Server Email (By salesforce Routing Address) Now out of Blue Some Hundreds of cases are getting auto-created , NOT AT ALL SURE why? I have Disabled the Email forwarding in Gmail then case creation got stopped but still can not debugg what has happend?

Krishna Dadi · Answer

HI,   Seems like with same email address , email to case is configured.

Hundreds of cases getting created Automatically after i have added forwarding email address in Gmail forwarding settings for "case Auto-response rule"

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