We have an email alert that fires when a record type is "Closed-Won". This alert is supposed to be sent from the current user.
However, it is shownig a different name than the email.
For example:
When the email comes in to Outlook, the "From" section reads: Sarah Oden (mailto:katherinemather@iheartmedia.com).
I checked both users and their emails look right, I verified that Katherine was the one who actually closed the opportunity. It's owned by Katherine. I checked the workflow rule and everything looks correct there....
any one have ideas?
