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I am trying to set a workflow rule around eligibility for a service. Leads with the eligibility checkbox checked are eligible, unchecked are not eligible, but they can move from one to the other at any time based on other requirements [which are usually loaded via dataloading job]. 

 

I tried using ISCHANGED(Eligible__C) and I get an error saying I can't use that field in that type of rule. 

 

Any ideas? I just want to fire a task to the record owner when there is a change in the field, any change. 

 

Thanks all! 
2 respostas
  1. 12 de jan. de 2017, 15:49
    Hi Michael,

     

    ISCHANGED will work, please make sure the evaluation criteria of the workflow rule is set to

     

    created, and every time it's edited (2nd Option)
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