I followed the steps of different documents to create channels but has no result. Also after turning Omni Channel indicates is that I have duplicate fields.
I have even devised alternatives (create custom fields in users to view them somehow).
I hope you can help me,
Regards,
2 respostas
Hello Sebastian,
I've noticed that you created a support case about this issue and one of our specialists already reached out to you. I'll keep an eye on the case and share the solution here to benefit others in the community with similar questions. Thank you!
