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4 de fev. de 2016, 19:51

Is it possible to search by article number in Knowledge?

We are trying to determine the best way to locate an article in the knowledge base. Thanks

1 resposta

Swayam Chouksey (mindZvue LLC)
4 de fev. de 2016, 20:55
Hi,

You can search by Article Number Also

Please refer this to find the best way to search

(https://help.salesforce.com/HTViewHelpDoc?id=knowledge_article_search.htm&language=en_US)

Hope this helps !!

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Thanks,

Swayam

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