For example, I'm able to upload a YouTube link in there but is there any way to do a SCORM file?
Thank you.
3 respostas
I did a quick search in the Help Toolbar: SCORM and after a quick review of the results, my fastest conclusion would be to go to the AppExchange for a solution. That being said, there are other alternatives that you could use to accomplish your goal (which I'm not 100% sure I understand, but feel free to clarify).
- In App Guidance: All those pop ups that happen when you log into Salesforce that you see FROM Salesforce, could just as easily be Your Help Video to your Users
- Start here in the documentation: https://help.salesforce.com/articleView?id=sf.customhelp_lex.htm&type=5
- There are lots of other documents that will guide you through the "technical stuff"
- Read them through, so you apply the tool correctly.
- Take this trail for a quick overview of the tool and how it works: https://trailhead.salesforce.com/en/content/learn/modules/user-engagement
If all you want is a video, you could use the Rich Text Component to simply put up a link to the videos.
I've also recommended CircleHD.com, it will provide detailed feedback on your users interaction with the videos you want them to watch... Contact: Asmara Hagos, asmara.hagos@circlehd.com, 817-655-5501. Let her know I sent you.
Good Luck, and please remember to mark this as the "Best Answer" if it solved your problem.
-Dominic
