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Topics#Customer ServicePergunta de Ralph Bruno
Ralph Bruno (Alliance Security) perguntou em #Customer Service
22 de mai. de 2018, 23:18

What dictates the dynamic assignment of SA Gantt Color in the FSL Dispatcher Console?

I have tried to assign the colors from the 'Status' picklist values but they do not reflect on the Gantt.  Only the 'Status Category' change sooms to be driving the dynamic assignment of the Gantt color.  

 

Let me know if you need more detail to help guide me in the right direction.  
2 respostas
  1. Nick Sauer (Varian, A Siemens Healthineers Company)
    23 de mai. de 2018, 00:34
    Hi Ralph - there is a field FSL__GanttColor__c on Service Appointment object that accept colors in hexadecimal.  Perhaps you can try to set this field using a Process Builder to update based on Status and/or some other fields on the Service Appointment.   If I recall, there is no config setting that will do this for you...yet.

     

    Hi Ralph - there is a field FSL__GanttColor__c on Service Appointment object that accept colors in hexadecimal.
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