I have a developing a process builder to automate task creation and emails. I have a process that creates the first task and populates the custom program field. The automation works fine when they save the record, however, users sometimes use create follow up tasks or new tasks so the program field is not populated and the automation would not work.
To deal with this scenario, I am using the same process builder to launch a flow update the program field but I am having a problem the flow keeps failing at the Update record stage. I would appreciate ideas of how to get this to work and handle or prevents errors.
Thank you
1 resposta
Hi Tunde,
Can you just make the Custom Program field required so that it is always populated?
