(.e. 2.6) Office hours are 8:00am to 5:00pm.
I found the below but my efforts to alter have been unsuccessful. Any help is greatly appreciated.
I found the below formula but it rounds to the hour.
ROUND( 8 * (
( 5 * FLOOR( ( DATEVALUE( date/time_1 ) - DATE( 1900, 1, 8) ) / 7) +
MIN(5,
MOD( DATEVALUE( date/time_1 ) - DATE( 1900, 1, 8), 7) +
MIN( 1, 24 / 8 * ( MOD( date/time_1 - DATETIMEVALUE( '1900-01-08 16:00:00' ), 1 ) ) )
)
) -
( 5 * FLOOR( ( DATEVALUE( date/time_2 ) - DATE( 1900, 1, 8) ) / 7) +
MIN( 5,
MOD( DATEVALUE( date/time_2 ) - DATE( 1996, 1, 1), 7 ) +
MIN( 1, 24 / 8 * ( MOD( date/time_2 - DATETIMEVALUE( '1900-01-08 16:00:00' ), 1) ) )
)
)
)
, 0 )
In that link I posted above, the best answer has some logic that says "if this date time is past a certain hour of the day or before a certain hour of the day, hard code this to the start of your day or end of your day" Replace your Date_Time__c in that formula with
IF(HOUR(TIMEVALUE(Date_Time__c - 5/24)) < 8, DATETIMEVALUE(TEXT(DATEVALUE(Date_Time__c)) & " 13:00:00"),
IF(HOUR(TIMEVALUE(Date_Time__c - 5/24)) > 18, DATETIMEVALUE(TEXT(DATEVALUE(Date_Time__c)) & " 22:00:00"),
Date_Time__c))
So it will look like this:
ROUND( 9 * (
( 5 * FLOOR( ( DATEVALUE( End_Date_Time__c ) - DATE( 1900, 1, 8) ) / 7) +
MIN(5,
MOD( DATEVALUE( End_Date_Time__c ) - DATE( 1900, 1, 8), 7) +
MIN( 1, 24 / 9 * ( MOD( IF(HOUR(TIMEVALUE(End_Date_Time__c - 5/24)) < 8, DATETIMEVALUE(TEXT(DATEVALUE(End_Date_Time__c)) & " 13:00:00"), IF(HOUR(TIMEVALUE(End_Date_Time__c - 5/24)) > 18, DATETIMEVALUE(TEXT(DATEVALUE(End_Date_Time__c)) & " 22:00:00"), End_Date_Time__c)) - DATETIMEVALUE( '1900-01-08 13:00:00' ), 1 ) ) )
)
) -
( 5 * FLOOR( ( DATEVALUE( Start_Date_Time__c ) - DATE( 1900, 1, 8) ) / 7) +
MIN( 5,
MOD( DATEVALUE( Start_Date_Time__c ) - DATE( 1996, 1, 1), 7 ) +
MIN( 1, 24 / 9 * ( MOD( IF(HOUR(TIMEVALUE(Start_Date_Time__c - 5/24)) < 8, DATETIMEVALUE(TEXT(DATEVALUE(Start_Date_Time__c)) & " 13:00:00"), IF(HOUR(TIMEVALUE(Start_Date_Time__c - 5/24)) > 18, DATETIMEVALUE(TEXT(DATEVALUE(Start_Date_Time__c)) & " 22:00:00"), Start_Date_Time__c))- DATETIMEVALUE( '1900-01-08 13:00:00' ), 1) ) )
)
)
)
, 1 )