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Hello-

 

I am trying to find a workaround for the fact that time-based workflows count Saturdays & Sundays. I need an email alert to go out 3 business days after an Opportunity is generated if it is still in a particular stage. I had an Opportunity created last Friday 5/4/18 and the email fired today Monday 5/7/18. In this example, I need the email alert to not fire until Wednesday, 5/9/18. Any help would be much appreciated. 

 

Kim
12 respostas
  1. 7 de mai. de 2018, 16:03
    In that case you'd need create a Formula(Date) field on the Opportunity object that returns a Date that is 3 Business Days after your Rule Trigger Date and use that in your Scheduled Email Action 
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