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So, we just got Salesforce up and running. My boss chose to skimp on the premier support which is what it is...

 

Step 2 of the Setup Assistant --> I get permissions error. I feel like this is kind of lame... $50 a month is a lot just to tell me how to delete all the trail data that THEY put in there.

 

I'm a little more than frustrated as figuring this out is all on me and this program is already way over my head...

 

1. How do I delete all the data and start from scratch? I'm the no.1 admin for this. There's no one above me. I should have permissions.

 

2. Any tips on convincing old boss man to pay for the premier support? and is it worth it?
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